A Concise Guide to Direct Communication

When communicating about a problem, have you ever had a hard time getting to the point when talking because you want to be defensive, apologize to much, or even cast blame?

This is not efficient.

Try this instead:

Direct Communication

To prevent confusion in communication, here is how to communicate problems you are having directly and effectively:

  • State your goal – ideally, one that you share with the person you are communicating with
  • State the obstruction to the goal
  • State what you have attempted, concisely
  • State what you would like the person you are talking to to provide, as specifically as you can


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